Can you guarantee the quality of the products are 100% authentic?

Yes we offer 100% authentic products, all of our products are made in Korea, direct ordered from manufacturer with the best price. Please do not compare the price with products that are shipped from China. If you are looking for 100% authentic Korean products, please have the products ship direct from Korea.

We only sell Korean beauty supplies, all of the items are ship direct from Korea via Korean Post EMS shipping.

How long does it takes to receive my order?

Orders are usually ship within’ 3 days after payment. OUr shipping schedule is every Monday, Wednesday and Friday. If you place an order in Monday and we will be shipping your order on Wednesday. If you place an order on Friday and we will be shipping your order on Monday. EMS delivery time takes 5 to 7 business days. Please do not place an order if you are in a rush! This is international order.

If I made a purchase, do you ship to my country?

We ship world wide with Korean EMS, we ship a lot to United Kingdom, North America, South Asia, Australia and New Zealand.  For European Union, we have been shipped to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Greece, Ireland,Latvia, Lithuania, Poland, Slovakia, Slovenia, Sweden, Serbia, Switzerland, Netherlands, Bosnia and Herzegovina, Monaco and Russia. However please buy less than 15 products each time for these European countries or we will ship in a separate shipments.

Please do not buy temperature control products if you are located in Italy, Spain, Germany and Brazil due to custom issues. If you are located in these 4 countries, we can only sell cosmetic and fillers with CE certification.

For Turkey customers, we can only ship by regular air mail. No EMS option.

For middle east countries, we only ship to Dubai United Arab EmiratesOman, Morocco, Qatar, Saudi Arabia and Turkey.

We do not ship to China, but we ship to Taiwan, Hong Kong and Macau.

We try our best to work with our customers to make sure products will be delivery as soon as possible.

How much is the shipping charge to ship to my country?

We ship world wide with Korean Express Mail service.

We charged a flat rate of $24.99 Korean express mail shipping within' Europe & North America, $19.99 within' Asia, Oceania, $29.99 for Africa, South America and Central America . We offer free shipping charge for each additional item. 

WE OFFER KOREA EXPRESS MAIL FREE SHIPPING WORLD WIDE FOR ORDERS OVER $500.00 USD!

How long it takes for delivery to my country?

Korean EMS post is an express shipping charges, it takes about 3 to 5 business days within' Asia. 5 to 7 business days world wide. You can track your order at this site:

https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.jsp

Do you offer wholesale?

Yes we have been suppliers for a lot of professionals, beauty salons and medical spas in North America, UK, Australia and New Zealand. We start trading since 2015. If you want to discuss the wholesale price for our products, please send us an email admin@gangnamstyle-shop.com.

Do you sell any other brands than the ones listed in store?

Yes we do offer other products as well, however it takes a lot of times to upload other products, so most of the other brands that we have not yet list in the store are for wholesale orders. You can always send us an email for inquiry. We carry most of the Korean brand medical supplies.

What is the payment method?

We accept credit card payments online. For wholesale orders, we accept direct bank transfer in USD. 

What is the return & exchange policy?

We offer refund minus shipping charge for UN-opened and UN-used products within' 15 days after receipt of goods. Return will not be accepted once the package is used and open. For temperature control products, we charge 50% restocking fee and shipping charge for return request due to the natural of the product.

For any other questions, please feel free to contact us at admin@gangnamstyle-shop.com

We try our best to work with our customers to make sure they receive their goods as soon as possible.